Leading specialist transport technology firm, Forward Solutions is celebrating a successful year, following several new businesses wins and an influx of fresh talent joining the business.
Staff numbers have increased by 29 per cent across the last two years, with the company doubling its Customer Success Managers, following a 15 per cent growth in new business in 2022. Other major developments have seen the pool of knowledgeable people grow further – expanding upon the expertise of the technical team.
The Forward Solutions team is one of the longest-established freight software development companies, providing end-to-end solutions for a wide range of operators throughout the UK, Europe, Asia and North America. The Nottingham-based company provides IT solutions for many of the leading lights across air, sea, road and rail freight.
Forward Solutions Managing Director Richard Litchfield said:
“Our growth throughout this year has been incredible, from the expansion of our team to the number of new clients we have brought on-board, it has been a success all-round.
“A highlight was joining the rest of the industry at the Multimodal exhibition in June. We have now showcased our offering for the last two years at the NEC, and it gives us great pleasure to be able to come together, following the challenges of the pandemic.
“The continued success of the business is worth celebrating and really marks us as leaders of new technology in our sector. The importance of innovation will never be forgotten at Forward Solutions, and we’ll strive to continue the development of our much-loved solutions, giving our customers more.”
The success of 2022 all points towards a huge 2023 for the freight software development specialists. It’s something that Richard is optimistic about, despite the challenges on the horizon.
Richard added: “As we add customers, like Simarco, we are looking for the continual growth of our offering across the next year. As a company, we are always looking to the future, and the adoption of technology that will continue to improve the way in which our customers work. Our goal is to help enable freight companies around the world to do their job as easily as possible.
“It looks as though there will continue to be obstacles. Our entire industry has struggled with the transition period from CHIEF to CDS, but we will be on-hand to help our customers through those most challenging times.
“A particular focus will be to increase the usage of sustainability practices across Forward Solutions. The environment is of huge importance to us, as it is to many of our customers, and we continue to explore the ways in which we can improve our green credentials.”
Christopher Hewlett, Freight Software Group CEO, added:
“We are delighted to be celebrating another successful year since the arrival of Richard in 2021.
“We have continued to support the business, by investing short-term profits to help the long-term development of our solutions, as has always been our plan. Since Richard joined us, the firm has continued to grow and develop its offering to almost 4,000 users across our customer base. We look forward to a prosperous 2023.”
Forward Solutions is part of the Freight Software Group and sister company of BoxTop Technologies. Together the duo has an existing portfolio of over 350 customers. .
